Archive | February, 2012
service fail

Triple Fail from Jetstar

James Hacon shares his recent poor experience with Jetstar highlighting how they could of, but didn’t, use social media effectively to helo remedy his complaint

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Don’t Forget About A Blog

Social Media Tip – Don’t Forget About A Blog

if you were to think of social media tools as a gathering of friends for social chit chat, then your website/blog should be considered your place – i.e. party central.

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Jucy car & campervan rentals

Highlighting Top Users of Tourism Social Media – Part One

James Hacon provides a review of some top users of social media in the New Zealand tourism industry. This post highlights how Jucy Rentals uses social media tools within their marketing efforts.

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need a quantum leap

Why Tourism Can And Will Change Its Operating Model

Anna Pollock continues her discussion on Conscious Travel and why the Tourism industry can and will change it’s operating model

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