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Holiday Home Rental Market

Holiday Home Rentals…An Owners Concern

The holiday house short term accommodation market is continuing to grow, and with this growth comes associated tenancy problems on a larger scale than ever before.

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Free WIFI a must

WIFI Can Be The Maker or Breaker

James Hacon provides a pretty convincing list of reasons why as a tourism business you should offer free WIFI access for customers…

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motels and hotels

I take my hat off to you!

James Hacon recounts his recent experience looking after a motel and compares it to hotel management…the challenging differences being quite an eye opener

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Where Does Hospitality End and Tourism Begin

Where Does Hospitality End and Tourism Begin

James Hacon offers great tips for hospitality providers to consider themselves as part of the tourism sector to attract new business and markets, with the upcoming Rugby World Cup a good case in point.

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The Art of Packaging – Part 2:  Attractions and Activities

The Art of Packaging – Part 2: Attractions and Activities

James Hacon shares how attractions and activities can gain more business through accommodation providers with a case study to look at how packaging can encourage accommodation providers to sell your product.

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Accommodation & Activites Tourism packaging

The Art of Packaging – Part 1: Accommodation

This is not a blog post about taping boxes or wrapping parcels – instead James Hacon offers some hints about packaging your tourism product with others and how this can benefit your business.

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Alcohol Law Reform Bill

Alcohol Reform Bill – How it affects your business

If your Tourism Business sells alcohol James Hacon suggests you have your say about the Alcohol Law Reform by making a submission.

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Public Holiday Surcharge

To surcharge or not to surcharge? That is the question.

When first arriving in New Zealand I was quite taken back by the idea of a surcharge on public holidays, however when I was faced with having to look at the situation…I found myself in somewhat of a dilemma.

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Reputation Management

Customer Reviews: an analysis of some recent research and articles on the topic

As an accommodation owner, you may find your customers tend not to say anything when they’re happy but certainly do when they’re not. Read why you should actively manage your online reputation.

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Forgotten Toothpaste and Rugby World Cup Rates

Forgotten Toothpaste and World Cup Rates

Will money be left on the table with World Cup accommodation next year? There’s a decent storm brewing over room rates in Sep/Oct 2011 with many fearing over-inflated room rates will dent New Zealand’s reputation and will make tourists feel as though they have had their wallets emptied at gunpoint.

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