Tourism Industry Blog

As an accommodation owner, you may find your customers tend not to say anything when they’re happy but certainly do when they’re not. Read why you should actively manage your online reputation.

Will money be left on the table with World Cup accommodation next year? There’s a decent storm brewing over room rates in Sep/Oct 2011 with many fearing over-inflated room rates will dent New Zealand’s reputation and will make tourists feel as though they have had their wallets emptied at gunpoint.

Many accommodation providers believe they need to spend significant time and money on establishing an effective online strategy. FALSE.

The Trade Me Travel team have now announced they are bringing accommodation booking opportunities into their main Trade Me auction site with a Travel section.

As a follow on from the Channel Management Options article, here is a useful summary from Mike Ford about the benefits of using a channel manager for accommodation providers and what the future holds.

One of the biggest concerns for accommodation providers when wanting to sell their rooms online is how to avoid double bookings when selling live “realtime” inventory across multiple booking channel websites.

There are plenty of choices in the market for accommodation operators in selecting an online booking system. The decision on which you choose will come down to a few key areas relevant to your business.

Google’s “experiment” to show hotel pricing on their Google Maps hotel listings is an indication of their future plans that will no doubt impact on the online travel market.

Online bookings are now nearly mainstream in the marketplace and there’s been recent proliferation of new players. Yet many New Zealand accommodation suppliers still create headaches for resellers by not keeping their rates and availability up to date.

It looks like the trans tasman rivalry has already kicked off with a flurry of media activity about the hotel prices for the Rugby World Cup in New Zealand.