Tag Archives: travel reviews

Webinar: Tackling the Subject of Review Sites

Webinar: Tackling the Subject of Review Sites

Join us for a New Zealand tourism webinar on 14 July 6.30pm to 7.30pm discussing the topic of online travel review websites with Genevieve Atkinson and hosted by James Hacon

Customer Reviews: an analysis of some recent research and articles on the topic

Reputation Management

As an accommodation owner, you may find your customers tend not to say anything when they’re happy but certainly do when they’re not. Read why you should actively manage your online reputation.

Review Sites: Help or Hindrance?

tripadvisor

As an experienced Hotelier, James Hacon provides some useful tips on managing online travel reviews.

Future of Travel Industry: Google Travel and Tourism Conference

This video of keynote speaker and "Futurist" Dr Patrick Dixon is an informative presentation that is packed full of good advice regarding the future of the tourism industry and how tourism needs to react and change to meet the needs of travellers.

This video of keynote speaker and “Futurist” Dr Patrick Dixon is an informative presentation that is packed full of good advice regarding the future of the tourism industry and how tourism needs to react and change to meet the needs of travellers.

Is Your Own Website Performing?

Improve your own website performance

Following on from the recent article “What Tourism Websites Perform Best For You”, how do you make your own website work best for yourself and your tourism business?

Online Reviews and Bookings

Online Reviews and Bookings

Interpersonal influence and word of mouth (WOM) are ranked the most important information source when a consumer is making a purchase decision and the influence may be especially important in the tourism and hospitality industry.

Be Part of The Conversation

Customer Conversations

There are conversations going on everywhere, all the time by your customers. A lot of the time you will never know about these conversations….well not quite, fortunately there’s now a growing number of these conversations happening online.