There are a lot of articles, online advice and business mentoring that focuses on social media marketing and networking for businesses and organisations to engage and connect with customers and industry partners online.
This article is not about selling you the benefits or otherwise of tools like Facebook, Twitter, YouTube, LinkedIn…..but more of a question to you if you are already using these tools:
Is it working for your tourism business or organisation?
Are you engaging your customers, increasing your online profile and most importantly of all – getting more bookings as a result?
What is it costing you to do it (time or otherwise)? Do you think you get a good return on it?
Have you tried social media campaigns or just focus on chat?
We’d be interested to get any feedback, good or bad as to what impact or results you are achieving from having a social media presence – so let us know!