Free WIFI Still the Biggest Must

It’s been brilliant to see so many of you share your experiences and comments on my last blog post about free WI-FI. have recently released the results of their 2012 Hotel Amenities Survey. You can see the highlights on this infographic. Not surprisingly, free WI-FI is still the most important amenity to hotel goers. Amenities Survey


  1. Michelle Ackers April 8, 2012 at 6:37 pm #

    Thanks for sharing this recent survey James. Demand for free wireless by travellers is one thing that is just going to continue to increase.
    Why do accommodation operators (particularly hotels/motels) persist in charging expensive rates for this and are there preferred internet providers out there that make it more affordable to supply it for free?

  2. Heather - the kiwi travel writer April 8, 2012 at 8:31 pm #

    I’m bucking the trend re age and preferences .. over 60 and choosing free wifi over breakfast any day!

  3. Anna Pollock April 10, 2012 at 12:52 pm #

    I’m with Heather – staying connected when a “road warrior” as I believe people like me are called is more important than anything else. Airports vary enormously in their consideration of this traveller need. You can buy all kinds of designer clothing; duty free anything; occasionally an edible meal but wifi is rarely free; and try looking for power plugs and business service (printers)??

  4. Mathieu Pollet August 19, 2012 at 10:19 am #

    why not leveraging free wifi to increase revenue?

  5. Vince Parker May 3, 2013 at 12:20 am #

    Yeah, I totally agree with everyone. Wifi should come as a package deal with the hotel room. As a frequent traveler myself, I like to use to choose hotels according to my preferences avoid any of those little surprises like Anna said;no power plugs, expensive wifi etc

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