Archive by Author

Travel Consultancy 101

If you want to become an inbound operator creating itineraries for overseas clients coming to New Zealand, then you’ll find some good tips from Jeremy Zinzan to help you on your way.

DIY Search Engine Optimisation

Some useful tips from Jeremy Zinzan on how to work out if your website is well optimised with meta tags and how to do your own basic search engine optimisation to rank better in Google.

Tourism Videos – Why and How?

In August 2008 YouTube beat Yahoo! into 2nd PLACE for total US search queries, and that makes for one fairly compelling argument to get a video of your tourism product up on YouTube.

Is Your Own Website Performing?

Following on from the recent article “What Tourism Websites Perform Best For You”, how do you make your own website work best for yourself and your tourism business?

Tourism Customer Service 101

Did you know? Happy clients who have their problems resolved will tell 4-6 people about their positive experience. A dissatisfied client will tell 9-15 people about it. And approximately 13% of your dissatisfied clients will tell more than 20 people about their problem.