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Articles for Tourism Management, Strategy and Planning in New Zealand

The Cruise Ship Market – Beyond the Negativity

In recent years the cruise ship market visiting New Zealand has developed considerably with larger numbers of ships and visitors than ever before choosing to visit our shores in their floating hotel. How can the industry make the most of this shift in how visitors come here?

Case Study: Tourism Businesses Improving their Community

This case study highlights that a combination of small town community spirit and proactive tourism businesses is the perfect mix of ingredients to create something special to impress visitors.

Indigenous Peoples Week Celebrates Indigenous Tourism, August 6-12

Find out about Indigenous Peoples Week August 6-12, the 2nd annual celebration of social media storytelling about indigenous peoples and tourism around the world.

Would you engage in a conference “online” rather than attending?

Tourism trade conferences this month include TRENZ (May 7-10 in New Zealand) and Indaba (May 12-15 in South Africa). It will be interesting to see how these events compare in regards to live-streaming video and tweeting.

Free WIFI Still the Biggest Must have recently released the results of their 2012 Hotel Amenities Survey. You can see the highlights on this post by James Hacon

Triple Fail from Jetstar

James Hacon shares his recent poor experience with Jetstar highlighting how they could of, but didn’t, use social media effectively to helo remedy his complaint

Why Tourism Can And Will Change Its Operating Model

Anna Pollock continues her discussion on Conscious Travel and why the Tourism industry can and will change it’s operating model

Holiday Home Rentals…An Owners Concern

The holiday house short term accommodation market is continuing to grow, and with this growth comes associated tenancy problems on a larger scale than ever before.

WIFI Can Be The Maker or Breaker

James Hacon provides a pretty convincing list of reasons why as a tourism business you should offer free WIFI access for customers…