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Archive | Management

Articles for Tourism Management, Strategy and Planning in New Zealand

Screw Tourism As Usual – 2012 is the Year to Make That Happen

Anna Pollock offers her thoughts and predictions for 2012 regarding business, capitalism and the Conscious Travel movement providing further thought provoking considerations for tourism entrepreneurs.

Conscious Travel: The What and the Why

The operating model that has created a global tourism industry is dying and a new model is emerging. The rules of the game are being re-invented, right now.

Managing Media for your Business During A Crisis Situation

Some tips from Michelle Ackers on how to deal with media management for your business during a crisis situation

Radio Silence

James Hacon passes on some advice for companies that are “on holiday” from their social media accounts…

What’s in store for next year? Tourism predictions for 2012…

What’s going to happen in 2012? They’ve been saying it was the year of mobile for a decade; social media is well and truly entrenched, so what’s new? Fossick’s Genevieve Atkinson decided to ask a few movers and shakers what they predict for the coming year.

Summary of the eTourism Summit 2011 – Part 2 (Mobile)

Part 2 of the 2011 eTourism Summit summaries by James Hacon, with this article focused on mobile technology.

Summary of the eTourism Summit 2011 – Part 1 (Google)

James Hacon provides a summary of the recent eTourism Summit in San Francisco which he attended. This article focuses on the Google topics covered of the conference.

I take my hat off to you!

James Hacon recounts his recent experience looking after a motel and compares it to hotel management…the challenging differences being quite an eye opener

What Counts?

An inspiring presentation from Hotelier Chip Conley for all business owners, leaders, politicians, managers and tourism operators to think about…measuring what really counts.

Where Does Hospitality End and Tourism Begin

Customer Service

James Hacon offers great tips for hospitality providers to consider themselves as part of the tourism sector to attract new business and markets, with the upcoming Rugby World Cup a good case in point.