Customer Reviews: an analysis of some recent research and articles on the topic

As an accommodation owner, you may find your customers tend not to say anything when they’re happy but certainly do when they’re not. Read why you should actively manage your online reputation.

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Future of Travel Industry: Google Travel and Tourism Conference

This video of keynote speaker and “Futurist” Dr Patrick Dixon is an informative presentation that is packed full of good advice regarding the future of the tourism industry and how tourism needs to react and change to meet the needs of travellers.

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